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Returns & Refunds

We offer all customers the ability to exchange their goods for an item of the same value should you need to return an item to us. Exchanges can be made at any store of purchase.

 

You must bring proof of purchase, or the item with the original price tag attached. Refunds are offered where your purchase is deemed to be faulty, the goods do not do what you would reasonably expect, the item is an electrical item, or the item does not match the description provided.

 

In the instance where you are entitled to a refund, you must bring the item back to the store of purchase with proof of purchase. Refunds are not offered for clearance stock.

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Hobart City Mission, through our values and practices acknowledge the sovereignty of Tasmanian Aboriginals, the original owners of lutruwita (Tasmania). Tasmanians represent many cultures, social and economic backgrounds, all abilities, genders, sexualities and stages of life.  We see strength in them all and embrace this diversity. Hobart City Mission is committed to the safety and wellbeing of children and young people, and takes action to promote child wellbeing. Hobart City Mission understand that to truly meet diverse needs, we must model diversity, inclusion and healthy relationships at every level of our organisation, and we are committed to doing so.

© Copyright Hobart City Mission | ABN 45 880 587 855 | Returns & RefundsTerms & Conditions | Privacy Policy | Child Wellbeing Information

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